Product Exchange
Should your received order not be suitable or of incorrect size, it is eligible for an exchange in-store. Items however are not eligible for any refunds, but only a credit note for use in-store only.
Our returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you an exchange nor credit note.
To be eligible for a return, your item must be unused and in a re-sellable condition. It must also be in the original packaging or tags which came with it.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
If you need to exchange it, please send us an email at scubawarehouse.com.sg@gmail.com for verification first. After which, you may then proceed to sending your item back to: 52 Ubi Ave 3, #02-43, Frontier, Singapore 408867 ; at your own cost.
Please kindly take note that this is strictly a no refund sales policy.
Shipping returns
To return your product, you should mail your product to: 52 Ubi Ave 3, #02-43, Frontier, Singapore 408867.
You will be responsible for paying for your own shipping costs for returning your item.
If you are returning any valuable items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item without tracking.
Need help?
Contact us at scubawarehouse.com.sg@gmail.com or call us at +6591280477 for questions related to returns and shipping.